Lb89 Privacy Policy – How Your Information Is Protected

1Privacy Policy Introduction

Lb89 (lb89.best) respects the trust of its users. This Privacy Policy explains how lb89 collects your data, the purposes for which it is used, how long it is retained, and under what circumstances, if any, it may be shared with third parties.

By using the lb89 website or app and creating an account, you are deemed to have accepted this Privacy Policy. While this policy is available in Bengali, the primary legal document is in English — in the event of any discrepancy between the two versions, the English version shall prevail.

Lb89 believes transparency is the foundation of trust. This document contains no vague language or hidden terms — everything we do with your data is stated here clearly.

2Purpose and Types of Data Collection

Lb89 only collects the data that is genuinely necessary to provide its services. The sections below explain exactly what information is collected and why.

Information collected at the time of registration:

• Full name — for account identification and KYC verification.
• Mobile number — used for account login, OTP verification, and support.
• Date of birth — to verify age and ensure compliance with the 18+ policy.

Automatically collected while using the platform:

• IP address and login timestamps — used for security monitoring and fraud prevention.
• Device information (OS, browser, screen resolution) — used for technical troubleshooting.
• Betting and gaming activity — used for account management and service personalization.
• Site navigation data (which pages you visited and for how long) — used to improve the user experience.

During Payment Processing:

• Mobile banking number — for transaction verification and record-keeping.
• Transaction amounts and timestamps — retained for financial records and dispute resolution.

3How and Why Your Data Is Used

Lb89 uses the data it collects solely for the purposes listed below. Your information is never used for any other reason.

• Account Management: To support login, security verification, and the overall functioning of your account.
• Payment Processing: To verify your identity and mobile number during deposits and withdrawals and confirm transactions.
• Customer Support: Allowing the support team to access account and transaction details so issues can be resolved quickly.
• Security Monitoring: To detect suspicious login activity, multiple accounts, or attempted fraud.
• Legal Obligations: To provide information in response to lawful requests from licensing authorities or government agencies.
• Service Improvement: To analyze user behavior and improve site performance and experience.
• Responsible Gaming: To monitor betting patterns and identify potentially problematic behaviour.

4Data Retention & Technical Security

All data stored on lb89's servers is protected by multiple layers of security. Encrypting communications alone is not enough — lb89 applies the same level of care to how data is stored.

• SSL/TLS Encryption: All data exchanged between your browser and lb89's servers is protected with 256-bit encryption.
• Database Encryption: Sensitive data stored on our servers — including passwords and payment details — is kept in hashed and encrypted form.
• Access Control: Within lb89, only staff in designated roles have access to specific sets of data.
• Regular Audits: Third-party security experts conduct regular system audits.
• Suspicious Activity Detection: Unusual login attempts or transactions trigger automatic security alerts.

How long data is retained: Information linked to active accounts is kept for as long as the account remains open. After an account is closed, transaction records are retained for a legally required period before being securely deleted.

5Policy on Sharing Information with Third Parties

Lb89 never sells user data. However, in certain circumstances, a limited amount of information may be shared with third parties. Those circumstances are clearly outlined below.

• Payment Providers: Necessary data is shared with bKash, Nagad, or Rocket to verify transactions. This information is used solely for transaction processing.
• Game Providers: When playing Live Casino or slots games, the relevant session data is passed to the game provider's platform (such as Evolution Gaming) — but no personally identifiable information is shared.
• Legal Authorities: lb89 is legally required to provide data in response to court orders, legitimate investigations by licensing authorities, or under anti-money laundering laws.
• Technology Partners: Server hosting and cybersecurity service providers may access specific data as part of their technical work, but they are bound by strict confidentiality agreements.

6Cookies & Site Tracking Policy

Lb89 uses cookies on its website. Cookies are small text files stored in your browser. They are used to ensure the website functions properly and to improve your experience.

Types of cookies used on lb89:

• Essential Cookies: Remembering login status and managing sessions — without these, the site cannot function properly.
• Functional Cookies: To remember your language preference and display settings.
• Analytics Cookies: To identify the most visited pages — helping guide site improvements.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some parts of the site.

7Your Rights Over Your Data

As an lb89 user, you have a number of rights over your own data. To exercise any of these rights, email us at support@lb89.best.

• Right to Access: You can request to view the information lb89 holds about you.
• Right to Rectification: If any of your information is incorrect, contact support to have it updated.
• Right to Deletion: After your account is closed, you may request deletion of your data once the required legal retention period has expired.
• Right to Object: You may object to your data being used for specific purposes.
• Right to Portability: You may request your account information in a standard, easy-to-use format.

8Protection of Minors' Data

Lb89 strictly prohibits anyone under 18 from opening an account. Date of birth is verified at registration, and additional age verification documents may be requested in cases where eligibility is in doubt.

If a minor is found to have opened an account using false information, the account will be closed immediately, all associated data will be securely deleted, and any transactions made through that account will be considered void.

If you believe your child has opened an account with lb89, please contact support@lb89.best immediately.

9Data Deletion Policy & Retention Periods

Lb89 does not retain unnecessary data. Each type of information has a defined retention period.

• Active Accounts: Your data is retained for as long as your account remains active.
• Closed Accounts: After account closure, transaction records are generally retained for up to 5 years for legal compliance purposes.
• Chat & Support Messages: Retained for up to 2 years for dispute resolution purposes.
• Cookies & Session Data: Cleared at the end of a browser session or within 30 days.
• Marketing Communications Opt-Out: If you no longer wish to receive promotional messages, contact support and they will be stopped within 24 hours.

10Privacy Policy Update Notifications

Lb89 may update this Privacy Policy as needed. If changes are made, a notice will be published on the site at least 7 days before they take effect. For significant changes, a message may also be sent to your registered mobile number.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend reviewing this page periodically. The date of the most recent update is always displayed at the top of the page.

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, contact lb89's support team directly at support@lb89.best.